Returns Policy

The buyer has the right to return the goods within 14 calendar days from the date of delivery of the order
The company will return the payment received for the goods to the customer.
For orders within Poland, the company will also reimburse the shipping cost.
For orders outside of Poland, the company will not refund shipping costs.
The cost of returning the goods is covered by the buyer.
The refund will be made immediately after receiving the goods and no later than after 14 days.

In order to exercise the right of withdrawal, the consumer must inform the company:
Surowce Gdańsk sp. z o.o.
Ul. Szafarnia 11/F8
80-755 Gdańsk
e-mail: reklamacje@surowcegdansk.pl